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Dealers need to stock the right mix of inventory to take full advantage of popularity patterns. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1434208477628-KI779SOCS0HYVPHZN430/image-asset.png Dealer Insights FREE FLOORING | Dealers have a short window in which to sell units with no finance charges. Knowing when and which inventory is about to leave that window is critical. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433876383522-Z3HKPUXQDE3UMSFLOLCS/image-asset.png Dealer Insights SHARING | In the future people can update one display using another to share information https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1436799941915-JMD3AGB2J4Z4Y4V3FGRV/image-asset.png Dealer Insights MESSAGING | Get notifications around what matters to you most in the way you prefer https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1437494716261-7YIV286I3QQLQJZ7DJB3/card_Market2.png Dealer Insights MARKETING | Dealers can evaluate the market potential of an area and what would be the best communication channel to use based on third party data. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433866927154-IABJGB11MJ5SSWRNOKSX/image-asset.png Dealer Insights DASHBOARD | Carousel provides a quick way to see all your insights at a high level https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1437540182592-VVO58LY635R88KRURAQO/BrakePointsIll.png Dealer Insights https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1436799833271-P235OAJIMI1VNVBU1U24/Sk1v2.jpg Dealer Insights https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433872373330-2887FMCGQVKNUHXRN8CT/Screen+Shot+2014-03-07+at+10.56.07+AM.png Dealer Insights https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433874161811-YU6LN09HW2PW33BSDGZ2/Screen+Shot+2014-03-07+at+10.54.32+AM.png Dealer Insights https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433874434900-VTGPK62JL7IHH93C6LCM/iPad-and-iPhone-5.png Dealer Insights DETAILS | We provided different ways to dive into the details https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433867992429-MEEKKW2H0PK2DZ8IDBQY/image-asset.png Dealer Insights https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1434208328103-1XXILDHN07UMAHZH8CN9/image-asset.png Dealer Insights AGING | The longer a unit goes unsold, the less profitable it becomes. Dealers can evaluate detailed age metrics and compare themselves to peers in their region. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1437449646331-JSIXTZYI2P7OG7R9BPJK/I_DI-hero.jpg Dealer Insights https://www.rguinee.com/contact daily 0.75 2024-07-17 https://www.rguinee.com/about daily 0.75 2015-06-03 https://www.rguinee.com/home daily 1.0 2025-05-05 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/06c3e487-65d3-4371-ac93-f47422f19141/futureroads.jpg Home - Make it stand out GM ENVOLVE - (SD) https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1434392291982-08VAJ3ZHCESGTSE1Z5RA/image-asset.png Home GE DEALER INSIGHTS - (UI/UX) https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/d0f5057e-4945-4091-835a-5537a988ceec/SMBhero.jpg Home - Make it stand out ZEBRA ZSB PRINTER - (SD/UX) https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/3e692a4e-f0e1-4729-8d91-3b4e61692d39/HHeader.jpg Home - Make it stand out ZEBRA - MAPPING THE HOSPITAL ECOSYSTEM - (SD/UX) https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1434392190849-TREA6GKSRIDHTECW52UB/image-asset.png Home GE MOBILE INTELLIGENCE - (UI/UX) https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/842eda76-9c9e-4ac9-bac1-4259183dd62d/AccessCover.jpg Home Accessibility - (UI/UX) https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1734627542909-ZT81YAZLIYNA8DD3MEAJ/homePagehero.jpg Home - homePagehero.jpg https://www.rguinee.com/making-connections daily 0.75 2024-07-17 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1437421928172-E0UHL5SELRK2YTHVP2EI/image-asset.png Making Conections PERSONALITY MAP | Who are these people and what drives them? https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1435250217133-EQJ05XR6POI2FOM6SIF7/image-asset.png Making Conections https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1435858511848-GJ7OLRUWO0NNN9B59YLT/image-asset.png Making Conections PERSONAS | The hypothetical archetype for types of actual users, that define the patterns in behaviors, needs and goals of those people. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1437421951602-3OHZA3MM820FBL49MWFU/image-asset.png Making Conections RELATIONSHIP MODEL | Who do they interact with and how often? https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1436992619674-Z9EDHB2P3SFL1X8HSVBP/image-asset.png Making Conections https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1437536032062-9KWTBCL6MN1L4GL53H9R/dataVen2.png Making Conections https://www.rguinee.com/market-intelligence daily 0.75 2024-12-19 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433365807075-SUYPRPMMNHSJFP1Y74ZM/FSG_1.jpg Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433365807957-XSALYED6ZYE0GVQ8GSIA/FSG_3.jpg Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433365808659-PLJ549ZIIIS22EDXZE76/FSG_4.jpg Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433365809041-CRPW8PR8W9IZ6F85D0FB/FSG_5.jpg Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433365809788-276YH9HZEPEJE3IMCO52/FSG_6.jpg Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433454943441-C5W6MP3XO7FXT5KC585D/FSG_8.png Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433454990830-8T17KXO7B4YOPOC00HK4/FSG_9.png Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433454991482-T0OSDFSLQSHDFZTNGZ9J/FSG_10.png Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433363356836-J41LAII8TRK17QE1TVR8/sk2.jpg Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433300681019-9MI5Z3Q9Z7PWHBNDB9FV/image-asset.jpeg Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433363556400-DDQP4C3T6P7OG7M6RRQF/image-asset.png Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1436798783250-CNQ8CUXZQ3B5IXYKTGHF/image-asset.gif Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1433466582138-ISVAF2XJM2R9OT417TV9/image-asset.png Market Intelligence https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1437450022466-VOYUUQBC8I1OFSB3JEKB/I_MI-hero.jpg Market Intelligence https://www.rguinee.com/zsb daily 0.75 2024-12-19 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665870797488-R02PB4IBRS7SAKU1BOOE/CA+Readout.jpg ZEBRA ZSB PRINTER - Walkthrough of our offering I walked our senior leadership team through our offering to clarify what the service provides to the users, detailing the value proposition into more specific clusters of features. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665865555943-LA1IW15S78UBMJP57XB7/replen2.png ZEBRA ZSB PRINTER - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1667316619662-C3K9FNQ5CF9GG8KRT5MA/Error-2.gif ZEBRA ZSB PRINTER - Make it stand out Error! - process has stopped (Notification message on digital devices will provide guidance on how to resolve current error state) https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131129633-AJTWDT07UADJ2WGD6QD1/IMG_7923.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131129470-7MK47X9FAWRJJY1S7GIC/IMG_7934.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131126579-W3STLQZ4DYEHFG1TGNKB/IMG_1841.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131133144-KL8N4QLRGO56PYYLTVFJ/IMG_2677.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131138268-20FRI17ULNB1SLNMOSZJ/IMG_7624.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131126744-X7K6LLLUCTLROLH3E2OT/IMG_7943.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131136595-66QK9GTR3P9MGB3AZ4WP/IMG_7916.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1664131133411-H43VFK9HYUCQ44TSH5IZ/IMG_6873.JPG ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665867513435-6DP5SQSWMCCA1RU80CHL/Mobile+setup+flow+copy.png ZEBRA ZSB PRINTER - Make it stand out Out of box Setup scenarios and App setup screen flow. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1666237568483-EILU9I75J4VYZVQCALMR/IF.png ZEBRA ZSB PRINTER - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665937987807-AUV6GB2OQWKWXHZKPMQF/mapset_Page_3.png ZEBRA ZSB PRINTER - Make it stand out Out of box -Setup https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665870738287-5DY273BTPK5L51XGQWQB/RI+Advance+concept+review.jpg ZEBRA ZSB PRINTER - Concept reviews The team discussed industrial design concepts and how the digital and service experience would integrate with the product. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665869935892-PYHDYXU5OMG8F5GJ0J4Y/RedLights.png ZEBRA ZSB PRINTER - Red LED RED LED lights https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665873300731-M6HIA3MN20G9C19NDEJY/Screen+Shot+2022-10-13+at+10.58.27+AM.png ZEBRA ZSB PRINTER - Make it stand out Early prototype to test the conversation structure and usability of our commands https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665868070646-R2QWPW3NDZKDFYEAY67A/SMB+NotificationsSMall.png ZEBRA ZSB PRINTER - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665870274259-4EF47PCETMBV5KWYG6LQ/BlueLights.png ZEBRA ZSB PRINTER - Blue LED LED colors were tested at different color temperatures to ensure clarity of messages https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665867123271-BQQKMDXWL5CXBJ3AZ6FE/OBWorkshop.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665867122868-F3TTL1FF5EXS67ICS8S6/OBview.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665867616866-V8SJF1A673CUEMX0V1LQ/OBpamf.jpg ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665937468821-MO4X1FKSIQCU4IP5MX1V/RationalEmo.png ZEBRA ZSB PRINTER - Make it stand out Categories my research findings were placed into to help define the distinct nature of the different personas https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665938658372-4ZGOX88XIBKPS3381NLI/mapset_Page_6.png ZEBRA ZSB PRINTER - Make it stand out Day to day usage 3 of 3 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1667316469436-4JILM9MAND5244FFMFH3/Processing.gif ZEBRA ZSB PRINTER - Make it stand out Processing, updating -please wait https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665865825381-CB37O90DZYR52GV4DM2Y/craft.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665866645067-BR0EOTDCI5CJ71QWM18J/tori2.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665866660621-AASEKQYNN9D4DA2OQHP5/MrHat.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665866676538-GUHXYGVUKAVZTDG1E7E0/pop.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665939021900-7BOPXWL8EF2MB6UAO0FE/mapset_Page_2.png ZEBRA ZSB PRINTER - Make it stand out Pre-sale purchase https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665952784037-9P0MC193P26F9R0YOXVR/process.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665861821053-MOZ0ECY86BXNH8NKS42U/JM%2BSMB_Timeline.jpg ZEBRA ZSB PRINTER - Make it stand out Customer journey map | template I created to build out the product and service for our new printer. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665934096150-X27SPDDE9PTS8Y4HF1Y3/VUIOrderlabels.png ZEBRA ZSB PRINTER - Make it stand out Conversation flow for ordering a new label cartridge. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665938051891-PQ0NVMKI30S6SRXKGCI9/mapset_Page_4.png ZEBRA ZSB PRINTER - Make it stand out Day to day usage 1 of 3 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1667316592499-O1T68UGWWAUJUD7F3ORD/Error-1.gif ZEBRA ZSB PRINTER - Make it stand out Warning! - need your assistance to proceed https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1666237548520-738HQZVIEFAVK6Q7PCEH/RedDot.png ZEBRA ZSB PRINTER - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665938570545-2ORTVFGJUJ8KL3EJNQ2H/mapset_Page_5.png ZEBRA ZSB PRINTER - Make it stand out Day to day usage 2 of 3 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1666237530009-PNJ7GD73OIC694C4HYNP/GoodD.png ZEBRA ZSB PRINTER - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665870679383-NQX4RPJ8JYSB0CDT2MMI/NY+workshop.jpg ZEBRA ZSB PRINTER - Understanding the Eco-system I facilitated a workshop with the core Product team around identifying guiding principles to inspire the design of our product/service experience. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665063168440-OEU93ZQSXB7OBA3AC1SL/PosterSet.png ZEBRA ZSB PRINTER https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665938783512-STGSFQ4H1Z1ACQXPD1X3/mapset_Page_8.png ZEBRA ZSB PRINTER - Make it stand out Help https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665862182321-IHODHNUH5E8QXW4RMZYL/teamBreakDownMap.png ZEBRA ZSB PRINTER - Make it stand out Whiteboard | Mapping out which teams will be responsible for supporting the different steps along the customer journey. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665938713037-ZVAJ0A6ZFLKA7WW2OSLL/mapset_Page_7.png ZEBRA ZSB PRINTER - Make it stand out Cartridge and additional printer purchase https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1665942284455-IPUO5QBG54OVJN38HEEF/SMBhero.png ZEBRA ZSB PRINTER https://www.rguinee.com/healthcare daily 0.75 2024-12-09 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/519c17ec-7b80-4ec6-a5ad-692b655737a9/Artboard+1.png Healthcare - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1667412210485-6QNIFWKSTNEKMDDGYSZ3/Patient+JM+childbirth.jpg Healthcare - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/2a1652e5-a662-4662-9c3d-14e5d81336bd/Patient+JM+%282%29.jpg Healthcare - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/fe222dfd-ac47-46b4-95fb-dd889ed287fc/N1.png Healthcare - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1675898660257-UHEP3GNHFDFJOQR5CQWL/Slide2.jpg Healthcare https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1675898615826-8GBK9FSFXSN12ZXIARW5/Slide3.png Healthcare https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1675898617489-LWCY8R3JCHR0WHO4ZDBR/Slide4.png Healthcare https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1675898617513-1S00FBKN0DR11CQMLM3G/Slide5.png Healthcare https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1675898943024-5TZV51QVX2LBRC6F9C1U/Slide7.png Healthcare https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1675898963446-2EJUJJE0RQSYCWTBSLD3/Slide6.png Healthcare https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/d930da22-c489-4770-be2d-c8c8a8122d7b/Patient+JM+Emergency.png Healthcare - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1666190797679-WJYZA2RSJX1JEP7IYJZS/HHeader.png Healthcare https://www.rguinee.com/accessibility daily 0.75 2025-05-07 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/e96fc06d-ba95-4b3d-93f7-725eacbb9a5c/button+veriants.png Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/235b529d-8280-419e-9d10-571acc9029ce/ada-website.png Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/40cec5ac-0cb3-40cb-8cb7-705c5ef392bc/color1.jpg Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/f7a1e50c-a284-45de-9922-01266c027baf/CPAC.png Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/49651179-1f5e-434c-a9fb-25b9db3956c6/MDNAColor.jpg Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1667412493799-JUERI5BZZ5SJOLG3HU6G/Screen+Shot+2022-11-01+at+10.22.36+PM.png Accessibility - Make it stand out Excel screenshot of framework https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/7d654a58-004e-4657-8791-4f6f33f06dbb/Button+sheet+UX+Primary+colors+components+WCAG+Accessibility+Usability.jpg Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1667426404080-8MGVT1TO5TOQGJGAH4UK/ExampleKeyboard+flow.png Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/b2bf4042-ebf6-423f-a688-7d36fac0574e/spectrum.jpg Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1ca6df7d-fdbd-4464-a4ce-ebd8bc111645/graph.png Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/e0256e72-98ba-46ff-9a00-e1b7b407e502/buttons+1.png Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/c27b6e38-fff3-469f-8cf0-d52624e4a6dd/buttonsd+spec.jpg Accessibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/ad8a19f5-54a8-4e0b-af18-65bd753ebe8c/1-681953a86403b_istockphot__Balanced.jpg Accessibility https://www.rguinee.com/gm-envolve daily 0.75 2024-12-19 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/bda4a2fc-99fb-4f4f-834c-5b37aa6859d0/EL+Sys+map+TCO.png GM Envolve understanding the customer journey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/476ed0ba-66df-472b-9003-1cc805372b3c/Fleet+Manager+Electrification+Journey.png GM Envolve understanding the customer journey - Make it stand out Fleet, managers, journey | The fleet manager plays one of the largest roles in the company story, overseeing the acquisition of new vehicles, managing the existing fleet, and coordinating with the service manager, sustainability manager, and facilities manager. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/6a64f698-dee6-4e28-a39f-6c4b39535491/Landscape.png GM Envolve understanding the customer journey - Make it stand out Customer Relationship Landscape | as we were collected our research, I started to map the relationship between customer types and GM involved business units we heard they had talked to in the past. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/51c6e942-ea02-49da-8d60-096510837d6d/Service.png GM Envolve understanding the customer journey - Make it stand out Service managers, journey | The Service manager appears only at certain times in our story: in the beginning, when we are trying to understand how electric vehicles will impact the fleet service center, and then again during the valuation phase and during a pilot. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/7037f78d-30cf-4995-b36f-483685a2088b/Summery.png GM Envolve understanding the customer journey - Make it stand out Electrification journey summary | the summary page set at the highest level to introduce the different characters, and how they worked together throughout the story. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/9cad5df3-0391-4f2a-901e-fe71922130d8/FM%2BE.png GM Envolve understanding the customer journey - Make it stand out Facilities manager/Infrastructure journey | When a facility needs to support EVs, the manager, and engineer need to assess what impacts, if any, EVs will have on that facility and come up with solutions to support the new fleet, whether it's working with the service manager to support the needs of repairing EVs or reviewing the electrical grid to make sure everything can be supported. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703801032567-V1BAF48I9JLTQEO9P3N4/20230829_151125.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703801305312-ZAUW1PKNDMV8HCNMLPWW/20230829_152225.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703801199340-024N1914MTKH8BCB4WDK/20230829_151329.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703800777654-2U48WDU9NT0P1C1HEOV5/20230831_152413.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703800830829-O0ZAUKMWPCHKVONIM9OW/20230831_152547.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703800920859-27OG8TY7C5VMX4ZKLQ3B/20230831_152752.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703800975604-Q9GIXO8OL8CT664PBXNX/20230831_152926.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703801704324-79LDEXJIBBJ5MOW9IY2Q/20230829_152118.jpg GM Envolve understanding the customer journey https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/9a8a8bee-7918-4301-a5c6-1d2478d61590/Future+Opertunities.png GM Envolve understanding the customer journey - Make it stand out Electrification, aspirational journey for Discover/Assess/Acquire | Mapping the top 5 opportunity areas on the discover/assess/acquire timeline, along with the primary beneficiaries of these products and services and how each aligns with our guiding principles. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/6c4281a9-6477-4b65-8069-21ca18510cac/Sustainability+Manager+Electrification+Journey.png GM Envolve understanding the customer journey - Make it stand out Sustainability managers, journey | The sustainability manager is a relatively new role within companies, but they play an essential part in our overall story. They help the company reach its sustainability goals, whether electrifying the fleet or other sustainability initiatives around the company. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1703957969744-934ATBJ7ZIXZG0VCX1J1/futureroads.jpg GM Envolve understanding the customer journey https://www.rguinee.com/zsb-ux daily 0.75 2024-11-23 https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/f27420f0-f2d3-4041-8deb-116fb9d70ad2/ZSB+Dashboard.png ZSB UX - Make it stand out Overview page- Select a printer (if you have more than one) and where you can see your most recent templates used. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/ead66721-4851-4c23-b906-c7512cfc1add/Tut+page.png ZSB UX - Make it stand out Tutorials - People can access tutorial videos on different subjects or weed articles, depending on how they prefer to learn about the functionality of their printer. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/4e93c0c8-656c-4224-9b2f-f0ae7304a5fd/Templates+lib.png ZSB UX - Make it stand out Template library- where people can search templates by kind to select an appropriate label https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1731610346929-0HXQEJGVDZJCTFV7F6XJ/overview_duplicate-template_03.25.jpg ZSB UX - overview_duplicate-template_03.25.jpg https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1731610347690-AGT2BDJ15ZY7NWNVAI19/overview_duplicate-template_modal.jpg ZSB UX - overview_duplicate-template_modal.jpg https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1731610346922-DUN1253DJICDXPY551ZC/overview_duplicate-template_confrimed.jpg ZSB UX - overview_duplicate-template_confrimed.jpg https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/32f60743-ed3a-4a23-8579-6f3c2de52f0f/mobile+tray.png ZSB UX - menu open The hamburger menu opens to reveal navigation within the mobile application. This allows customers to access the same functionality available on the portal while keeping the main working area clear when not in use. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/6258e926-b774-4bc3-b2ea-38aae1d22025/ZSB+Dashboard+workspace.png ZSB UX - Make it stand out Workspaces- A customer may create additional workspaces that they can then switch between. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/652c6aad-5ba7-4246-a40b-9e42274b6f15/Setup+flow.png ZSB UX - Make it stand out Printer Setup - flow scenarios for first time out of the box and mobile setup. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/a2fa3e9c-2cde-492f-a40c-a17b3d2cc52c/mobile+over+view.png ZSB UX - Main screen Mobile version of the overview page allowing users to connect to a printer, access recent templates for printing, and order more cartridges if needed. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/0fc8c9a8-d68d-44fe-8460-70772ab9610b/Print+lable.png ZSB UX - Make it stand out Printer dialogue screen - example of printing 10 shipping labels, pulling from an Excel sheet for the different names and addresses. https://images.squarespace-cdn.com/content/v1/556df7aae4b0d3af17644ebf/1731613656071-3BMFS90MPVQWCKJB5D5J/ZSB+UX+hero.png ZSB UX - ZSB UX hero.png https://www.rguinee.com/testimonials-five daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367258704177-SMDMM0KB99AZ9RHAVZHC/2034160967_01a6f7d5fa_o.jpg Testimonials https://www.rguinee.com/read-me-five daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1376581849029-XMY0369BNE3M724R2LNA/51b7353be4b049e6ffb2caaf.png Read Me https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1378827958933-4PFZPMQ2B5002HIZNKCA/BeeHive+%2820130910%29.jpg Read Me https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1376581850041-71T9N2T854LTY451D3G4/51b75f4be4b0b1ab92015ea0.png Read Me https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1376686207692-LRO3OMT4KGTOS9Q8WIRN/gBO0wXUBOBY-QkPZm8Lvg-I-ifill_2048.jpg Read Me https://www.rguinee.com/charter-packages-five daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257698666-OM2IOS6OLWN98U79DSRI/5886151541_301b3d579c_o.jpg Charter Packages https://www.rguinee.com/charter-packages-five/twin-cabin-one-week-ahw98 monthly 0.5 2013-04-29 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257936653-GSY0IGOOVMRAG9Y0IRGN/TILLY+MINT+-++Forward+Port+Stateroom.jpg Charter Packages - Twin Cabin, One Week https://www.rguinee.com/charter-packages-five/master-cabin-one-week-ptsnl monthly 0.5 2013-04-29 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257890351-2UPVDAZON0UQJ25ETPN3/TILLY+MINT+-++Master+Cabin+aft+View.jpg Charter Packages - Master Cabin, One Week https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257905877-M5ILV8Q37N0V3G0SM6YN/TILLY+MINT+-++Master+Cabin.jpg Charter Packages - Master Cabin, One Week https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257910881-TDB1O46S6R0RMGQBSP6B/67_expanded_gallery10.jpg Charter Packages - Master Cabin, One Week https://www.rguinee.com/charter-packages-five/scuba-add-on-per-week-wx9wy monthly 0.5 2013-04-29 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257834303-RL9D6CN5Q6HMPF9HWOG1/5547001058_223296efac_o.jpg Charter Packages - Scuba Add-On (per week) https://www.rguinee.com/charter-packages-five/full-charter-two-weeks-6d7ja monthly 0.5 2013-04-29 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257793813-3N2DYBJI22P17OA1JR41/Screen+Shot+2013-04-26+at+3.42.45+PM.png Charter Packages - Full Charter, Two Weeks https://www.rguinee.com/charter-packages-five/full-charter-one-week-fwtmg monthly 0.5 2013-04-29 https://images.squarespace-cdn.com/content/v1/5016d42984ae3ecc9e018d91/1367257741391-CRWRM1MWV2RI8TVAXH4V/Screen+Shot+2013-04-26+at+3.43.35+PM.png Charter Packages - Full Charter, One Week